Open to Remote Work · Singapore

Lee Seng Ken

Business Transformation & Sustainability Leader

Creating profitable growth through circular economy strategies, digital IT transformation, and purpose-led leadership. 20+ years delivering measurable impact across Singapore's healthcare and enterprise sectors.

20+
Years Exp.
98%
SLA Rate
50%
E-Waste Cut
20%
Revenue Growth
Let's Connect
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Lee Seng Ken
Recent Recognition
🏆Best Sustainable IT Solutions Firm 2024 — South East Business Awards
Digital Business of the Year 2023 — Singapore Business Awards
🎖️Public Service Medal — Pingat Bakti Masyarakat, National Day
🛡️Most Trusted IT Specialists 2022 — APAC Award
🌱
Circular Economy & Green IT
🔄
Digital Transformation
🏥
Healthcare MNC Expertise
🤝
Client Success & Sales Enablement
🚀
Remote Work Ready
Areas of Proficiency

Transforming Challenges into
Sustainable Solutions

Armed with decades of experience in digital transformation, business strategy, and community impact — delivering measurable outcomes that matter to organisations and people.

🌱
Sustainable IT & Circular Economy
Pioneering green IT practices with ECO-ITS solutions. Led asset recovery achieving 50% e-waste reduction and multi-million dollar cost savings.
★ Best Sustainable IT 2024
🔄
Digital Transformation
Leading digital advocacy campaigns across healthcare, using data-driven strategies and AI-enhanced platforms to drive adoption and efficiency.
★ Digital Business 2023
🎯
Client Success & Relationships
Building trusted partnerships with healthcare professionals. Maintained 98% SLA compliance while reducing user complaints by over 40%.
★ Most Trusted IT 2022
📈
Business Growth Enablement
Driving revenue through strategic digital platform adoption. Contributed to 20% revenue increase for a major healthcare MNC through e-ordering growth.
★ Revenue Growth +20%
Smart Capabilities

Solutions for Modern Challenges

♻️
Green IT & E-Waste Management
Asset recovery, responsible disposal, hardware refurbishment and circular economy strategy consulting.
💻
Digital Transformation
End-to-end digital strategies that enhance operational efficiency and deliver superior customer experiences.
🤝
Client Success Management
Proven onboarding, training and partnership methodologies that build loyalty and long-term retention.
📈
Business Development
Lead generation, strategic growth planning, and B2B partnership development with trackable ROI.
📱
Community Digital Literacy
Outreach programmes bridging digital divides for Singapore's seniors, hawkers and heartland residents.
🚛
Field Operations & Logistics
Own commercial transport and staging capacity for rapid, flexible deployment on urgent project needs.
Recognition & Awards
2024
Best Sustainable IT Solutions Firm
South East Business Awards
2023
Digital Business of the Year
Singapore Business Awards · APAC Insider
2022
Most Trusted IT Computer Servicing
Singapore Business · APAC Award
2021
Best Computer Repair Service
Business Excellence Award · UK
Track Record

Experience & Recognition

Career Highlights
Digital Business Data Process Analyst
MNC Healthcare Sector · Apr 2022 – Present
  • Resolved 98% of platform-assigned technical issues within SLA, reducing user complaints by 40%+
  • Contributed to 20% revenue increase through digital platform and e-ordering adoption
  • Delivered onboarding walkthroughs improving service adoption across client base
  • Coordinated UAT across platform rollout projects; improved post-deployment issue rates
  • Managed executive client appointments and supported digital transition journeys
Digital Ambassador (Contract)
IMDA · Nov 2021 – Apr 2022
  • Promoted digitisation among seniors, hawkers and heartland residents across Singapore
  • Transferred digital literacy knowledge and built supportive community networks
Principal Consultant
Do-Yi Enterprise · Jun 2004 – Feb 2021
  • Led ECO-ITS decommissioning, refurbishment projects extending hardware lifecycle
  • Achieved 50% e-waste reduction and multi-million dollar savings via circular economy strategies
  • Consistently exceeded sales targets through business presentations and client relations
  • Collaborated with cross-sector organisations on sustainability campaigns and projects
Education
Specialist Diploma in Digital Business & UX Design
Republic Polytechnic · 2021
Bachelor of Arts in Business Management
Northumbria University, UK · 2013
Diploma in Business Administration
PSB Academy · 2006
🤖 Certified AI Professional NEW 2026
BELLS Institute of Higher Learning · Jan 2026
🏛️ WSQ Emerging Technology Synthesis-4 NEW 2026
SkillsFuture Singapore · BELLS IHL · Jan 2026
Specialist Diploma in Digital Business & UX Design
Republic Polytechnic · 2021
Bachelor of Arts in Business Management
Northumbria University, UK · 2013
Diploma in Business Administration
PSB Academy · 2006
Diploma in Graphic Design
Pa-Lin Art School · 1997
Honors & Community
🏅
Public Service Medal (Pingat Bakti Masyarakat)
National Day Award
SANA Star Award for Outstanding Services
Social Service Sector
🏆
Grand Award for Community Service
People's Association
🎖️
Long Service Award
Singapore Prisons Service
🏓
Former Exco Member
Singapore Table Tennis Association
Competencies

Core Skills & Expertise

Digital & Technology
Digital TransformationPlatform Operations5G & OpenAI WorkflowsUAT & QA FeedbackSaaS Platformse-Ordering Systems
Business & Client
Sales EnablementClient OnboardingStakeholder ManagementBusiness DevelopmentVendor CoordinationIssue Escalation
Strategy & Innovation
Circular EconomyGreen IT StrategySustainability ConsultingEco-Conscious InnovationAsset Lifecycle Mgmt
Operations & Delivery
Remote Project MgmtField OperationsLogistics & TransportWorkflow DocumentationSLA Compliance
Design & UX
UX Design PrinciplesUser Journey MappingGraphic DesignDigital Literacy Training
Certifications & Licences
🤖 Certified AI Professional🏛️ WSQ Emerging Tech Synthesis-4Class 3 TDVL (Taxi)TIOM Certified ExpertFoundations of EntrepreneurshipMediation — SIMC
Why He Is Different

What Makes Lee Seng Ken
Exceptionally Rare

Most candidates bring experience or credentials. Very few bring both — and fewer still carry them with the depth of real-world delivery that Lee Seng Ken demonstrates.

🤖
AI-Certified at 60+ — Proof of Lifelong Curiosity
Earning a Certified AI Professional credential from BELLS Institute in January 2026 is not a career pivot — it is a deliberate signal. At a stage where most seasoned professionals coast on accumulated reputation, he invested in mastering emerging technology. Employers gain someone who can bridge the executive boardroom and the AI implementation floor — in the same conversation.
🏛️
WSQ-Accredited in Emerging Technology Synthesis
The ICT-SNA-4011 Emerging Technology Synthesis-4 attainment, issued by SkillsFuture Singapore and signed by the Chief Executive, is a nationally recognised industry competency — not a private certification. It signals that his AI and technology capabilities meet Singapore's Skills Framework standard, the same benchmark used to evaluate talent in the MNC and government sectors he already serves.
🔗
Credentials That Compound, Not Just Accumulate
His certifications do not sit in isolation. They layer onto 20+ years of field delivery: platform operations in healthcare MNCs, ECO-ITS circular economy consulting, IMDA digital ambassador work, and community leadership. Each new credential immediately connects to lived practice — giving clients and employers a rare combination of theoretical rigour and executable know-how that younger certificate-holders simply cannot replicate yet.
📍
Singapore-Rooted, Future-Ready
Many job seekers claim digital fluency. Lee Seng Ken holds formal proof from two of Singapore's most credible institutions — BELLS Institute of Higher Learning and SkillsFuture Singapore — that he has completed structured, assessed, industry-aligned AI and emerging technology training. In a hiring market where employers increasingly require verified upskilling, this is a decisive differentiator.
Latest Certifications — 2026
🤖
Certified AI Professional
BELLS Institute of Higher Learning · Jan 2026
Certified AI Professional — BELLS Institute
🔍 View Certificate
AI Strategy Machine Learning Fundamentals Business AI Applications
🏛️
WSQ — Emerging Technology Synthesis-4
SkillsFuture Singapore · ICT-SNA-4011-1.1 · Jan 2026
WSQ Statement of Attainment — Emerging Technology Synthesis
🔍 View Certificate
Emerging Technology WSQ Accredited SkillsFuture SG
Meet Lee Seng Ken

A Leader Who Speaks
From Experience

With over 20 years transforming businesses and communities, Lee Seng Ken brings a rare combination of digital strategy, sustainability leadership, and genuine human connection. Watch his personal introduction to understand the values and vision that drive every engagement.

🎯
Purpose-driven leadership across healthcare & enterprise
🌱
Champion of green IT and circular economy in Singapore
🤝
Open to remote work, flexible & outcome-based engagements

Self Introduction Video

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Featured Thought Leadership

Digital IT Advocacy in Healthcare

Exploring the intersection of technology and healthcare transformation — a keynote talk on digital platforms, patient outcomes, and sustainability in the MNC healthcare ecosystem.

Digital IT Advocacy in Healthcare

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Get In Touch

Let's Build Something
Meaningful Together

Whether sustainable IT, digital transformation, or strategic business mentorship — let's turn challenges into opportunities.

WhatsApp
+65 8751 7427
Email
[email protected]
LinkedIn
Francis Lee Seng Ken

📍 Singapore · Open to remote engagements across APAC

Ready to collaborate?

Whether you need a digital transformation lead, a sustainable IT strategist, or a client success expert — I bring 20+ years of proven results and am open to flexible, outcome-based engagements.

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